"Nothing matters more than the diagnostic ability of a physician."
- Sandra Trop
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athena health patient portal

    Art of Medicine

    March 11th, 2010

    According to JD Kleinke, doctors won’t warm to the idea of emailing patients or using the internet more broadly in their practices until issues such as reimbursement and legal liabilities are addressed. But he also provides another perspective on why information technology has yet to succeed in health care. In the end, “the practice of medicine is really an art,” he says. “It is too complex to be digitized; it involves elements of chaos theory that the typical information- technology vendor would be hard pressed to grasp intellectually, let alone incorporate into product design; and most importantly, it involves a level of accountability that no other class of professionals in our economy ever comes close to facing.”

    JD Kleinke
    Medical Economist